STANDARD DELIVERY 24/7 EUR 5.99 3 -5 Working Days.
NEXT DAY DELIVERY Orders placed before 12pm Monday - Friday (Excl. Bank holidays)* EUR 9.99 Next Working Day (Oders placed after 12pm, on weekends or Bank Holidays will be dispatched following working day).
EUROPE ZONE 24/7 EUR 19.99 5 - 10 Working Days.
INTERNATIONAL DELIVERY 24/7 EUR 29.99 5 - 10 Working Days
Please note that orders placed after 12pm Friday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.
Full delivery details
Please be aware that all deliveries need to be signed for, so do ensure there will be someone at the delivery address.
The European and International delivery options become available once you select a non-Belgium country as part of the delivery address. Please note that orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the dispatch of your order.
Standard Belgium Delivery: FREE on order over EUR 250
Our standard Belgium delivery is FREE on all orders over EUR 150, otherwise it is charged at EUR 5.99
Belgium orders using the standard delivery option will arrive within 3-5 working days.
Next Day Belgium Delivery: EUR 9.99
Belgium Orders placed before 12pm will arrive next day (Monday to Thursday - excluding Bank Holidays).
Orders placed after 12pm Friday will be delivered on Tuesday.
European Delivery Service: EUR 19.99
Delivery to European countries will take 5-10 working days.
International Delivery Service: EUR 29.99
Please allow 5-10 working days for international delivery.
All orders require a signature upon receipt.
Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
If delivery is impossible on two or more occasions, then we may cancel your order and deduct from your refund the additional delivery charges and a charge for our administration and costs which will be no more than 20% of the price of the goods.
We are unable to redirect orders once items have been dispatched.
Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorisation.
All transactions are processed in EUR.
If you have any further queries regarding FedEx and bpost delivery's, please contact our Customer Care Team on:
BELGIUM: +32 (0) 3 296 90 02
Lines are open Monday to Friday 8.00am - 6.00pm (closed Saturday and Sunday). Alternatively, email your query to email@example.com.